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Good Job at a Fair Price!! 330-879-1000

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 330-879-1000 or make an appointment online!

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • ALL-DATA
  • AutoPlus Professional Service Center
  • Sunoco
  • Federated Car Care
  • Nexen
  • Moog
  • BFGoodrich
  • Firestone
  • Car Care Aware

Testimonials

  • Great prices great service. Have been bringing my vehicles here for the last several years and have been extremely happy. Have told several people about Nick's Garage.
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  • Great service, Honest and trustworthy. Treated fairly with every service need. Would recommend for anyone needing vehicle maintenance!
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  • Great service and rates are reasonable and the job is done when they say it will be done.
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  • Great service and affordable. The owners are very good people, it's the only place I go for automotive service.
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  • Great place to take your foreign or domestic car. I have had both Ford/Mercury and Nissan vehicles there for minor to complucated service. Nick?s garage will treat you fairly and honestly. Rather than upsell you repairs they will give you a fair opinion of what needs done. I will say that it?s not the best kept secret in Navarre so usually there is a wait to get you in, but they are always my top choice!
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  • Friendly, honest, reasonable prices! Would definitely recommend!
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  • Very honest and reasonably priced. Done on time and meet the cost estimate.
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  • Excellent work and fair prices!
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  • Number one first and foremost, trustworthy jobs done right. Their prices are great too and they are very friendly.
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