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Good Job at a Fair Price!! 330-879-1000

CUSTOMER SERVICE

Modern cars, light trucks, and sport-utility vehicles come with complex technology such as digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past. However, they eventually need to be replaced.

Before taking your vehicle in for repairs or service, do your homework so you receive the best possible service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.
  • Do not ignore any warning signals your car may give you.
  • Carry a written list of the symptoms that you can give your mechanic.
  • Resist the temptation to suggest a specific course of repair. Allow our experienced technicians to diagnose and recommend a remedy.
  • It's important to note when the problem occurs. Is it constant or periodic? Does it occur when the vehicle is cold or after the engine has warmed up? Does it happen at all speeds? Only under acceleration? During braking? When shifting?

Check for the following common vehicle maintenance issues on a regular basis:
  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, and vibrations.
  • When did the problem first start?

How to manage your service experience:
  • Ask as many questions as needed to fully understand your repair. Ask for an explanation in laymans terms if necessary.
  • Don't rush the technicians. You may be called and apprised of the problem, course of action, and cost before work begins.
  • Before you leave, be sure you understand shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Make sure the shop has your contact information readily available, so you can be reached as soon as possible.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • ALL-DATA
  • AutoPlus Professional Service Center
  • Sunoco
  • Federated Car Care
  • Nexen
  • Moog
  • BFGoodrich
  • Firestone
  • Car Care Aware

Testimonials

  • Great prices great service. Have been bringing my vehicles here for the last several years and have been extremely happy. Have told several people about Nick's Garage.
    -Lynnie A.

  • Great service, Honest and trustworthy. Treated fairly with every service need. Would recommend for anyone needing vehicle maintenance!
    -Tina K.

  • Great service and rates are reasonable and the job is done when they say it will be done.
    -Kande G.

  • Great service and affordable. The owners are very good people, it's the only place I go for automotive service.
    -Thomas U.

  • Great place to take your foreign or domestic car. I have had both Ford/Mercury and Nissan vehicles there for minor to complucated service. Nick?s garage will treat you fairly and honestly. Rather than upsell you repairs they will give you a fair opinion of what needs done. I will say that it?s not the best kept secret in Navarre so usually there is a wait to get you in, but they are always my top choice!
    -Jason A.

  • Friendly, honest, reasonable prices! Would definitely recommend!
    -Jackie T.

  • Very honest and reasonably priced. Done on time and meet the cost estimate.
    -Terry F.

  • Excellent work and fair prices!
    -Michael F.

  • Number one first and foremost, trustworthy jobs done right. Their prices are great too and they are very friendly.
    -David P.